If you need your earrings hooks replacing then look no further. Hooks can get old, brown and rusted while the earring charms are still a beautiful silver colour and that’s just not fair. It’s also advisable to replace hooks every so often for hygiene reasons. Whatever your reason – we are here to help!
Please read the Service Notes before placing your order.
• This service is currently for standard fishhook earwire hooks only (please note: we currently only have silver hooks available). If ordering the ‘Double Replacement’ option, please be sure to send two pairs of earrings, so a total of four hooks for us to replace. For decorative hooks, please complete the form on our repairs page.
• At the checkout, you will be required to pay for postage to cover the cost of delivery for posting your item back to you in a material organza bag and protective bubble wrap envelope.
• Upon ordering this service, you will receive an email containing Her Next Smile’s postal details for sending your item to. This will incur the cost of an envelope and stamp.
• Securely package the item when posting it so no damage occurs during its journey to us. Bubble wrap is perfect for delicate items. We advise you send the item to us via recorded delivery so you can obtain proof when we receieve it, although this isn’t essential as when we receive the item, we will contact you to confirm this. We cannot be held responsible for any losses or damages in the post so please understand that sending items for repair is undertaken at the customers own risk.