I cannot be held responsible for postage delays and/or postage accidents, although can help if damages occur. Despite my quality standards process, packages can be damaged whilst being sent in the post. In the case of a damaged bead or lobster clasp (etc), we would be more than happy to repair or replace broken pieces free of charge and return them to you.

This offer is available within two weeks of purchase. If you are returning an item to have it repaired, please email a copy of your email receipt to with the order details and I will refund your postage costs.

Please contact me below for more details: