POSTAGE AND PACKAGING DETAILS
- All gemstone healing products ordered from Her Next Smile are cleansed with incense before being packaged and sent to you.
- All packages are dispatched within 24 hours.
- Please contact us if you wish to pre-order your shopping cart and have it delivered at a later time.
- All prices are in GBP (£) and payments are accepted via PayPal.
POSTAGE & PACKAGING INFORMATION
- Her Next Smile does not have a minimum delivery charge.
- Items are packaged in individual material jewellery bags which are included in the sale price. Only postage charges will be added to your items once in the basket (not postage and packaging).
Our postal charges can be found below, along with expected delivery times.
If you live in the UK and your order totals £30 or more you have the option to receive free standard Second Class postage.
Second Class Standard Postage: £2.25
First Class Standard Postage: £3.15
Second Class ‘Signed For’: £4.45
First Class ‘Signed For’: £4.95
Delivery time: 2 to 3 working days for First Class or 3 to 5 days for Second Class, excluding Sundays and Bank Holidays.
Standard Postage: £3.75
Delivery time: 3 to 5 working days, excluding Sundays and Bank Holidays.
Standard Postage: £4.95
USA delivery time: within 5 working days, excluding Sundays and Bank Holidays.
Rest of the world delivery time: within 7 to 10 working days, excluding Sundays and Bank Holidays, however due to the shipping network being outside of our control we ask that you allow up to a maximum of 20 working days for your order to arrive to you.
MAKE A RETURN
We cannot be held responsible for postage delays and/or postage accidents, although can help if damages occur.
In the case of a damaged bead or lobster clasp (etc), we would be more than happy to repair or replace broken pieces free of charge and return them to you.
This offer is available within two weeks of purchase (postage delays will be considered).
Please contact us if you want to make a return.