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Before taking your jewellery to an expensive repairs shop or high street jewellers, why not see if we can help? We may need some details in order to give you a precise quote, but standard prices are as follows:

Links/ Clasp Replacement

£2.99+

Lobster clasps:

Silver or gold plated, priced from £2.99

Decorative clasps:

Various toggle clasps, priced from £3.49

Have your old clasps replaced with lobster or toggle fasteners with HNS.

Jewellery Re-Stringing

£5.49+

Bracelet Repairs:

Elastic or cord bracelet – £5.49*

Necklace Repairs:

Elastic or cord necklace – £7.49*

Choose between mono-filament cord or elastic for your favourite jewellery.

Earring Hook Replacement

£2.99+

One Pair:

Standard silver plated hooks – £2.99

Two Pairs:

Standard silver plated hooks – £3.99

Do you love your earrings but hate the hooks? Have them replaced with HNS!

We cannnot guarantee postage times but will complete all orders within 24 hours of arrival and post your item back to you within a maximum of 72 hours. Please click here for expected delivery times and costs.

Please note: you will be charged postage at the checkout to cover the cost of us posting your item back to you in a material organza bag and a protective bubble wrap envelope.

We can order specific links, beads, charms and other pieces if necessary – just let us know the issue in the form below and we will get in touch via your email address to give you a quote within a maximum of 12 hours:

Please securely package the item when posting it so no damage occurs during its journey to us. Bubble wrap is perfect for delicate items. We advise that you send the item to us via recorded delivery so that you can obtain proof when we receive it, although this isn’t essential. When we receive the item, we will contact you to confirm this and to also confirm that we can repair it for the quoted price.

We cannot be held responsible for any losses or damages in the post so please understand that sending items for repair is undertaken at your own risk.

Please note that after receiving an item, it may turn out that we cannot actually fix it. In this instance, we will contact you immediately via your preferred contact method, your payment will be refunded and your item will be returned to you. Otherwise, we may be able to suggest modifications that could be made to improve the look of your item.

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